As a small federal employer, we were unsure how the Accessible Canada Regulations affected our hiring and services. The Office of the Accessibility Commissioner became our first stop. Their resources on the duty to accommodate and UN disability rights made the law practical, not abstract. When we drafted our accessibility plan, we used their bulletins to check our process. The Commissioner handles complaints fairly and enforces the Act, which pushes organizations like ours to act. We now monitor barriers proactively because their guidance showed us how. It’s accountability with support.
